1.0 Pricing/Shipping Policies
1.1 Pricing Prices displayed on Ebenezer Christian Shop website are subject to change without notice. Prices for items on an order are fixed once your order has been accepted. Subsequent price changes either up or down will not be applied to accepted orders. Prices may be adjusted for any reason, and may vary at any time. All prices are quoted in New Zealand Dollars (including GST) on the website and in any other correspondence unless otherwise stated. In particular credit card transactions will be processed in New Zealand Dollars. We accept payment through PAYPAL (which accepts Visa, Master card, Discover and American Express credit cards). This can be done through our secure online payment system or you can email us or post us a cheque within New Zealand. Payments other than by credit cards may be made in New Zealand dollar currency by cash deposits. Please email us for details of the account.
1.2 Shipping Ebenezer Christian Shop will ship an order within 48 hours of order placement, excluding weekends and subject to availability of the product. Generally Ebenezer Christian Shop expects your order to arrive within 2 - 5 working days of placing your order (in New Zealand). If your order has not arrived within this time please contact us. We only ship orders to physical addresses. Orders paid for by cheque will only be shipped after the clearance of the cheque at Ebenezer Christian Shop's bank, unless prior arragements have been made. Our shipping rates are based on the expected delivery time and weight of the total order and are calculated in the shopping cart. International delivery times may take longer, up to 5 weeks, depending on the destination and the shipping method chosen.
Ebenezer Christian Shop asserts the right to the copyright of all aspects of the website, except the trademarks, slogans, logos or designs of the products displayed.
3.0 Faulty or Damaged Goods
Whenever possible, Ebenezer Christian Shop will undertake to repair or replace any goods damaged prior to delivery. Damaged or faulty goods will either be repaired or replaced at the discretion of Ebenezer Christian Shop. Where repair or replacement of damaged or faulty goods is not possible a full refund will be issued for the value of the damaged goods. Damaged and faulty goods must be returned to Ebenezer Christian Shop in accordance with our returns policy.
4.0 Order Cancellation
Though Ebenezer Christian Shop website will endeavour to supply orders placed and accepted on this website, order placement and acceptance do not constitute an obligation on Ebenezer Christian Shop to supply. Ebenezer Christian Shop reserves the right to cancel any order without notice. Ebenezer Christian Shop obligations will be limited to protections provided by the Consumer Guarantees Act 1993 and the Fair Trading Act 1986. In the event of any cancelled order, cheque or direct credit payments will be refunded in accordance with the Consumer Guarantees Act 1993. Customers who wish to cancel any order must notify Ebenezer Christian Shop by email by 10.00 am on the next business day following the date of order. Cancellations made after order delivery will incur the shipping costs of the order. In the event that a customer cancels an order processed through a credit card, a charge may be liable to the customer. This charge goes to our merchant service provider and does not benefit Ebenezer Christian Shop in any way.
Ebenezer Christian Shop will only accept returns for the following reasons:
- Goods damaged prior to delivery
- Goods with manufacturing faults
- Goods supplied incorrectly
- Goods that vary from their description on the Ebenezer Christian Shop website.
The Ebenezer Christian Shop website displays products in a variety of ways. However colours displayed on a screen vary and may not represent the exact colours in reality. Ebenezer Christian Shop is not responsible or liable for any liability or loss incurred through the colours of the website not matching reality.
7.0 Modification of Pricing/Shipping Policy
Ebenezer Christian Shop reserves the right to modify these policies at any time without notice. Ebenezer Christian Shop accepts no liability or responsibility as a result of these changes.
8.0 Refund Policy
Refunds will be given at the discretion of the Ebenezer Christian Shop Management, subject to the terms described in items 4 and 5 above.