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Shipping & Pricing

Pricing/ Shipping Policies

1. Shipping General Terms

  • Ebenezer Christian Shop will aim to ship an order as soon as practically possible after order placement, excluding weekends and subject to availability of the product.
  • Shipping rates are calculated automatically during checkout based on the expected delivery time and weight/ total number of items in the total order, and the total shipping cost is shown at checkout. Shipping rates also differ depending on the shipping method chosen.
  • Customers can see the shipping before proceeding to the payment page.
  • Shipping times shown on website are only tentative and may vary and these variations are beyond our control. International delivery times may take up to 5 weeks, depending on the destination and the shipping method chosen.
  • We reserve the right to use a different shipping option than the one chosen by a customer where this is more suitable (without additional costs). When this happens we will inform the customer.
  • Sometimes we may choose to ship different items of a single order separately where this is necessary. Again the customer will be informed of this variation.
  • All delivery times exclude a processing time of 1 – 2 days.

2. Shipping Options

  • Our products ship from two main places: New Zealand and USA. For this reason some shipping methods may not apply to all products.
  • In New Zealand we ship using NZ Post/ Courier. Target delivery time 5 – 8 days.
  • For International Shipping out of New Zealand we use NZ Post, and we offer the International Air (not tracked) and International Courier (tracked) options. Please note that Intenational Air IS NOT tracked but International Courier is. Target delivery time 5 – 10 days
  • All products that ship from USA are shipped via USPS Expedited or DHL Express service. These services ship worldwide in 2 – 4 weeks
  • The USPS Expedited shipping does not include tracking.
  • DHL Express costs NZ$30 for the first item and NZ$15 for each extra item. This is a courier service with tracking, and approximate shipping time in 3 - 5 days
  • Inside the USA most shipping will use USPS Priority Insured.

3. Delivery Times

3.1 NZ Post (Ex NZ)

  • NZ Post/Courier (within NZ only) …………………..5 – 10 days
  • Air Mail (not tracked) (worldwide delivery) ……………..5– 12 days
  • Courier (tracked) (worldwide delivery) ……………..5 – 10 days


3.2 USPS (Ex USA)

  • Asia:..................5 - 10 Days
  • Australia/NZ:.....8 - 14 Days
  • Canada:.............5 - 10 Days 
  • Caribbean:.........9 - 13 Days
  • Europe:..............5 - 10 Days
  • India:.................12 - 16 Days
  • Latin America:...8 - 12 Days
  • Middle East:......7 - 15 Days

3.3 DHL Express (Ex USA)

  • Worldwide delivery ……………………3 – 6 days

 

4. Shipping Rates

4.1 NZ Shipping rates

ORDER TOTAL

SHIPPING COST

Destination

Single item

$7.50

New Zealand

More than 1 item in order

$1 additional per item

New Zealand


4.2 USPS Expedited Service and DHL Express

Shipping method

SHIPPING COST

Destination

INTL Mail

NZ$7.50

International

DHL Express Courier service

$30 first item, $15 per extra item

International

 

5. Payment Options and Pricing

Prices displayed on Ebenezer Christian Shop website are subject to change without notice. We reserve the right to correct all errors and omissions on our website or in adverts that may be discovered after an order was placed. We offer our customers the option for an adjusted invoice or cancellation of the order without any liability on us. Subsequent price changes either up or down will be applied to accepted orders. Prices may be adjusted for any reason, and may vary at any time. All prices are quoted in New Zealand Dollars (NZD) (including GST) on the website and in any other correspondence unless otherwise stated. In particular credit card transactions will be processed in New Zealand Dollars.

Payments can be made through:

  • Credit cards - PayPal and Stripe (which accept Visa, Master card, Discover and American Express credit cards) through a secure online payment system. Please note that to pay via PayPal you will be directed to the PayPal website where you will be required to enter required details to make a payment. You don’t need a PayPal account.
  • Online Banking or cash deposit (New Zealand). Details for banking will be shown at checkout.
  • AfterPay - for orders from $50 to $500 only
  • Account - Account customers can pay for their orders once a month. This method requires login, please contact us to apply.

Please email us if you have any questions.

4. Modification of Pricing/Shipping Policy

We reserves the right to modify these policies at any time without notice and we accept no liability or responsibility as a result of these changes.