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Shipping & Pricing

Pricing/ Shipping Policies

1. Shipping General Terms

  • Ebenezer Christian Shop will ship an order within 48 hours of order placement, excluding weekends and subject to availability of the product.
  • Shipping rates are calculated automatically during checkout based on the expected delivery time and weight of the total order, and the total shipping cost is shown at checkout. Shipping rates also different depending on the shipping method chosen.
  • Customers can see the shipping before proceeding to the payment page.
  • Shipping times shown on website are only tentative and may vary and these variations are beyond our control. International delivery times may take up to 5 weeks, depending on the destination and the shipping method chosen.
  • We reserve the right to use a different shipping option than the one chosen by a customer where this is more suitable (without additional costs). When this happens we will inform the customer.
  • Sometimes we may choose to ship different items of a single order separately where this is necessary. Again the customer will be informed of this variation.
  • All delivery times exclude a processing time of 1 – 2 days.

2. Shipping Options

  • Our products ship from two main places: New Zealand and USA. For this reason some shipping methods may not apply to all products.
  • In New Zealand we ship using NZ Post/ Courier. Target delivery time 1 – 4 days.
  • For International Shipping out of New Zealand we use NZ Post, and we offer the International Air option only at present. Target delivery time 4 – 10 days
  • All products that ship from USA are shipped via USPS Expedited or DHL Express service. These services ship worldwide in 2 – 4 weeks
  • The USPS Expedited shipping is FREE but does not include tracking.
  • DHL Express costs NZ$30 for the first item and NZ$15 for each extra item. This is a courier service with tracking, and approximate shipping time in 3 - 5 days
  • Inside the USA most shipping will use USPS Priority Insured.

3. Delivery Times

3.1 NZ Post (Ex NZ)

  • NZ Post/Courier (within NZ only) ………………….1 – 4 days
  • International Air (worldwide delivery) ……………..4 – 10 days


3.2 USPS (Ex USA)

  • Asia:..................5 - 9 Days
  • Australia/NZ:.....10 - 14 Days
  • Canada:.............5 - 9 Days 
  • Caribbean:.........9 - 13 Days
  • Europe:..............5 - 10 Days
  • India:.................12 - 16 Days
  • Latin America:...8 - 12 Days
  • Middle East:......7 - 11 Days

3.3 DHL Express (Ex USA)

  • Worldwide delivery ……………………3 – 5 days

 

4. Shipping Rates

4.1 NZ Shipping rates

ORDER TOTAL

SHIPPING COST

Destination

Below $60

$5.00

New Zealand

$60 and above

FREE

New Zealand


4.2 USPS Expedited Service and DHL Express

Shipping method

SHIPPING COST

Destination

USPS Expedited service

FREE

International

DHL Express Courier service

$30 first item, $15 per extra item

International

 

5. Payment Options and Pricing

Prices displayed on Ebenezer Christian Shop website are subject to change without notice. Prices for items on an order are fixed once your order has been accepted. Subsequent price changes either up or down will not be applied to accepted orders. Prices may be adjusted for any reason, and may vary at any time. All prices are quoted in New Zealand Dollars (NZD) (including GST) on the website and in any other correspondence unless otherwise stated. In particular credit card transactions will be processed in New Zealand Dollars.

Payments can be made through:

  • Credit cards - PayPal and Stripe (which accept Visa, Master card, Discover and American Express credit cards) through a secure online payment system. Please note that to pay via PayPal you will be directed to the PayPal website where you will be required to enter required details to make a payment. You don’t need a PayPal account.
  • Online Banking or cash deposit (New Zealand). Details for banking will be shown at checkout.

Please email us if you have any questions.

4. Modification of Pricing/Shipping Policy

We reserves the right to modify these policies at any time without notice and we accept no liability or responsibility as a result of these changes.