Terms and Conditions

By purchasing product(s) from Ebenezer Christian Shop Limited ("we", "us", "our") or using this website, the purchaser (the "customer", "you", "your"), agrees to the following terms and conditions of sale:
1.    Consumer Protection - Our obligations are limited to protections provided by the Consumer Guarantees Act and the Fair Trading Act.
2.    Limitation of Liability - You shall not indemnify us against any loss of or damage to property or for data or software which is lost, corrupted, deleted or altered due to the act or omission of the customer. We are not liable to you for any damages arising out of or in connection with the purchase, or use of the product. Our maximum liability shall not exceed the cost of the relevant original order.
3.    Refunds/ returns - We will accept returns for the following reasons:
•     Goods damaged prior to delivery
•     Goods with manufacturing faults
•     Goods supplied incorrectly
•     Goods that vary from their description on our website.

4.    Variations in Picture/ Colour -

•     Our website displays products in a variety of ways. However colours displayed on a screen vary and may not represent the exact colours in reality. We are not responsible for any liability or loss incurred through the colours of the website not matching reality.
•     The pictures of the products displayed on our website may differ from the picture of the actual product. This is because publishers may change the product pictures from time to time without notice. We are not liable for any differences between the actual product and the picture displayed on our website, as long as the contents of the product are the same.

5.    Shipments - Orders will only be shipped once full payment for the order has been confirmed, unless terms have been agreed.
6.    Prices and Shipping Costs - We reserve the right to change product prices and shipping costs can change at any time without notice. However accepted orders will not be affected by any changes. However if for any reason the product price or shipping cost was erroneously entered we reserve the right to correct it and inform you.
7.    Security - We take reasonable measures to ensure that our website, and any transactions conducted on it, are secure. However you acknowledge that the security of information and payments transmitted via the Internet can never be entirely secure or error free. We will not be liable for any damages suffered due to failure, delay, interception or manipulation of electronic communications by third parties on any computer programmes (e.g. those used for transmission of viruses).
8.    Order Cancellation
•   Customers who wish to cancel an order must notify us by email by 10.00 am on the next business day following the date of order. Cancellations made after order delivery will incur the shipping costs of the order. 
•    Order payments processed through a credit card may be liable to a processing fee. In the event of any cancelled order, any payments already made and received by us will be refunded.

•   Although we endeavour to supply orders placed and accepted on our website, order placement and acceptance does not constitute an obligation for us to supply.

•    We reserve the right to cancel any order and we will notify you of the cancellation by email.  

9.    GST - For orders within NZ all prices are GST inclusive unless otherwise stated.
10.    Customs & Duties – Duty charges on international orders are the responsibility of the customer.
11.    Stock Availability – We ship our products from more than one site to access wider variety of products. Although we do our best to maintain accurate stock levels on our website, sometimes there are errors and orders may be placed for out of stock items. We will inform customers if this happens.
12.    Shipping Estimates - Delivery times shown on our website are best estimates and actual delivery time may vary, so sometimes customer may have to wait longer. This variation is outside our control.
13.    Shipping Methods – We reserve the right to change the shipping method selected at checkout but will still offer equivalent service.
14.    Variation of Terms - We reserve the right to adjust or change these terms and conditions.

•    Customers who wish to cancel an order must notify us by email by 10.00 am on the next business day following the date of order. Cancellations made after order delivery will incur the shipping costs of the order.